privacy policy

Privacy Policy
Effective date: JAN 1 2026

MotorNation (“MotorNation,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our business, including our website, ads, booking pages, and lead forms (including Facebook/Instagram forms).

Information We Collect

We may collect the following types of information:

Information you provide to us

  • Name

  • Phone number

  • Email address

  • Service address / location

  • Vehicle details (year/make/model, mileage, VIN if provided)

  • Requested services and appointment preferences

  • Messages or notes you submit to us

  • Payment-related details (only if you choose to pay; payments may be processed by third-party providers)

Information collected automatically
When you visit our website or click our ads, we (or our service providers) may automatically collect:

  • Device and browser information

  • IP address

  • Pages viewed, time spent, and referring links

  • Approximate location (based on IP)

  • Cookie/analytics data

Information from third parties
We may receive information from platforms you use to contact us (for example: Meta/Facebook/Instagram lead forms), and from service providers that help us run ads, scheduling, or analytics.

How We Use Your Information

We use your information to:

  • Provide quotes, schedule appointments, and deliver mobile oil change/maintenance services

  • Communicate with you about your request (calls, texts, emails)

  • Send appointment confirmations, updates, and service reminders

  • Improve our website, ads, and customer experience

  • Prevent fraud, protect our business, and comply with legal obligations

Text Messages and Phone Calls

If you provide your phone number, you agree we may contact you about your request by call or text.
You can opt out of marketing texts at any time by replying STOP (or telling us directly). Standard message/data rates may apply depending on your carrier.

How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers that help us operate (website hosting, analytics, scheduling, payment processing, customer communication)

  • Advertising platforms (for example, Meta) to measure ad performance and improve targeting (often using cookies/pixels)

  • Legal/Compliance if required by law, to protect rights and safety, or to respond to lawful requests

Cookies and Analytics

We may use cookies and similar technologies (like pixels) to:

  • Understand website traffic and performance

  • Measure ad conversions

  • Improve marketing relevance

You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled.

Data Security

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information as long as needed to:

  • Provide services and customer support

  • Maintain business records

  • Comply with legal and tax requirements
    When no longer needed, we take steps to delete or de-identify it.

Your Choices

You may request to:

  • Access, update, or correct your information

  • Delete your information (where applicable)

  • Opt out of marketing communications

To make a request, contact us using the information below.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last updated.

Contact Us

MotorNation
Aurora, Colorado (USA)
Phone: (720)-317-8949
Email: A.khattab@motornationusa.com
Website: MotorNationUSA.com